Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point.

What should Jackson do to complete the malware removal process?

A. Reinstall Windows.
B. Document the problem.
C. Recover the user data.
D. Educate the end user.

ANSWER:

D. Educate the end user.